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Our Story

At CandleCrafts, we’re passionate about creating more than just candles. We’re dedicated to enhancing your well-being through our handcrafted, high-quality products. Let us introduce ourselves:

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FAQ

Track Order

If you’ve placed an order, you can easily track its status. Simply visit the “Order Tracking” page and enter your order number and email address. We’ll provide real-time updates on your shipment.

Return Order

Changed your mind? No worries! Our hassle-free return process allows you to return any product within 30 days of purchase. Visit our “Returns & Refunds” page for step-by-step instructions.

Cancel Order

Need to cancel an order? Head over to the “My Orders” section in your account. If the order hasn’t shipped yet, you can cancel it directly. Otherwise, contact our customer support, and we’ll assist you.

Report Issue

Encountered an issue with your order? Whether it’s a damaged item or a missing part, let us know! Visit our “Contact Us” page or reach out via email or phone. We’re here to help.

Get More Information

Have additional questions? Explore our comprehensive FAQs or get in touch with our friendly customer support team. We’re committed to providing the best experience for you